"I have been involved with the DRF since 1995 and remain as committed and excited by it as I was 15 years ago.  I do not believe that there is another organization as dedicated to the education of payment professionals as the DRF."

Beth Griffin
Strategic Relationships
PayPal, Inc.

DRF 2010 Presentations

DRF 2010 speakers presentations available in the DRF members only section of our website. Refer to the email you received to access the secure portion of the site.

DRF 2011 Presentations

The DRF Board is working on presentations for DRF 2011.  A call for ideas and participation will be sent out in November.  Meanwhile, please send any suggestions to information@directresponseforum.org.

About the Forum

Every year payment executives and managers from some of the largest merchants in the world gather to discuss best practices in credit card operations, fraud detection, cost containment, charge backs, and risk management at our annual Forum.

The Direct Response Forum's annual two-day event is unique.  It is not your typical conference driven by sales and marketing motives. There is no expo or exhibit hall. The purpose of this event is to provide payments education. Knowledgeable professionals network and share information without the distractions of overt sales and marketing activities.

Merchant attendees come away from the Forum with:

- Practical information to improve payment processes in their organizations
- An opportunity to exchange strategies and tactics with other merchants and card company representatives in a neutral venue.
- A renewed enthusiasm for the world of CNP payments

"The DRF consistently attracts the top talent in the payments industry to learn about ways their companies can grow revenue and reduce costs related to payment processing.  This annual event gives payment professionals the venue to keep current with industry best practices."

Chantal Gaspie, DRF Executive Chair